想請問網友是否有曾經成功向papadvd退貨的經驗??

因為收到的片子和網站的規格不同(收到的片子沒有國語發音)
寫信去papadvd得到以下回應:

How are you,Mr. Chu?
I am sorry for your dvd having problem.
I asked your dvd's problem of the publishing company.
They answered it is sure that the dvd "소오강호" has both 북경어 and 광동어 as dubbing language and it is impossible that a specific dvd has no PEKING language.

I am sure that you tested your dvd hard , however, would you check the dvd again, please ?

It costs a lot to exchange the dvd between countries.
If possible, try the dvd in another dvd player, please.

I will be waiting the result.

Thank you.

YONGSOO KANG
PAPADVD INC.

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好像覺得小弟這邊檢測有錯
(難道中文語言是彩蛋??要按特殊按鍵才出來??)

所以小弟想問問是否有網友曾經遇到這一類的問題
能否提供處理的過程和經驗??謝謝