PCDVD數位科技討論區 - 魔戒三部曲-王者再臨豪華完整版 nt$260

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- - 魔戒三部曲-王者再臨豪華完整版 nt$260 (https://www.pcdvd.com.tw/showthread.php?t=482557)

寫信去詢問了...

非常感謝各位網兄們的意見；
也是有其他的人沒有收到，原來其實我並不是孤獨的...-_-a
小弟已經寫信去詢問訂單寄送的問題了，希望很快就會有回應。

ps:小弟所購買的DVD收件地址都是會寫學校，雖然要在行政人員上班的時間才能領取，但至少應該是不會有被幹走的情況才對。
ps2:週末沒人上班要等隔週才能領是最大的不便...

引用:

作者jingu

請問有進一步的消息嗎？

CD WOW!的回覆

CD WOW!其實很快就回信了(十分鐘左右)；這個真的值得好好鼓勵一下...啪啪啪啪~~~
所以還要再等個三天看看...-_-a

小小抱怨一下：其實東西寄到花蓮來，通常收件日都「至少」要多加個一天...

---------回覆信件---------
Hi Jin-Gu

Thank you very much for your recent order and sorry to hear you are still yet to receive it.

We fully expect all dispatched orders to be delivered within 7 working days although, regrettably, some are occasionally delayed by Royal Mail.

Therefore, with this in mind, can I kindly ask you to allow 3 more postal days for the order to reach you, and for you to then contact me again if you are still awaiting delivery.

I sincerely appreciate your understanding in this matter.

Best Regards

Kerry
www.cd-wow.com
www.wowwoman.com

是不是應該要翻桌子...(╯-_-)╯~╘═╛

經過上次CD WOW!充滿誠意的回信後，小弟又等了整整六天...(╯-_-)╯~╘═╛
確定今天是拿不到的情況之下，剛剛又寫信去詢問訂單的狀況...(╯-_-)╯~╘═╛
如上一次的經驗，對方的客服人員馬上就回信了...(這個不用翻桌子)
------------我是分隔線----------------
Hi Jin-Gu

Thank you very much for your recent order and sorry to hear you are still yet to receive this item - it really should have reached you by now.

I can only assume that this item has been lost in the postal system, and I entirely understand the disappointment this inevitably causes.

Unfortunately, we have now exhausted all of our remaining stock of this item and we do not have any immediate plan to reintroduce it.

Sorry for the disappointment caused by this - I have issued a full refund back toy your card.
------------我是分隔線----------------
所以說就是要認命了是吧...(╯-_-)╯~╘═╛
雖然是撿便宜的心態才下訂單，但是白白等了三個禮拜是在等心酸的喔..(╯-_-)╯~╘═╛

牢騷發完了...
不可否認的，CD WOW!的效率還是值得嘉獎一下；客服人員也明快地告知顧客處理步驟。
如果要是台灣的廠商...嘿嘿嘿嘿...這個就不用小弟贅述了...<(￣﹌￣)p
回信內文還有：
------------我是分隔線----------------
In the event that in dispatched order arrives, we would be grateful if you could return it to us at the following address:

CD WOW!
Suite 2 Gregories Court
Gregories Road
Beaconsfield
Bucks
HP9 1HQ
UK

Please remember to include a note stating your name, your order number, e-mail address and reason for return.

Thank you for using our service. We very much appreciate it, and I sincerely hope that this genuinely rare occurrence will not deter you from using our service again in the future,

If you have any further enquiries then please do not hesitate to contact us.

Best Regards

Kerry
www.cd-wow.com
www.wowwoman.com
------------我是分隔線----------------
這個時候就千萬不要真的寄到了；
不然內心的天人交戰就要上演了...

之前也有碰到訂貨後,CD WOW在其管道拿不到片時,會通知無貨退錢情形,不夠皆是未出貨情況.
去年在DDD訂貨寄丟了去反應,雖然退錢了,但卻被DDD列入黑名單後續有訂貨就砍單,真奇怪:nonono:
以此片價差如此大,CD WOW肯出貨感覺就很不錯了.

引用:

作者jingu

....所以說就是要認命了是吧...(╯-_-)╯~╘═╛
雖然是撿便宜的心態才下訂單，但是白白等了三個禮拜是在等心酸的喔..(╯-_-)╯~╘═╛
.....

請節哀:cry:,要怪就怪那喜歡牽羊的人!