不好意思,新手發問,
上星期ibm 60gb 硬碟壞了,拿去電腦公司問,結果是過保固了,
無意間逛到PCDVD數位科技討論區,發現可以寄原廠的方法,
而英文超爛,所有就隨便試了一下,
先是參照文章, Warranty Quick Check 一下,發現還在保固內,
於是在 RMA Request Process 填了基本資料(地址是參照中華郵政 中翻英系統),
因為硬碟和bios讀不到,所以沒做 下載 Drive Fitness Test (DFT)測試動作,

之後硬碟包一包,就利用宅急便寄到IBM在桃園的轉運站 TW LC 收....
過了幾天,有個外國電話打來,說是硬碟維修,說資料沒完全,要我的e-mail,
結果我卻給了另一個e-mail(跟RMA Request Process 填基本資料的不同)

又過了兩天 在RMA Request Process 填基本資料的e-mail收到了下述信件
(英文不好,請各位先進幫忙)
?Return material authorization (RMA) notification

Attn.: chen da

Your RMA number is : 62926xxx

Part number: W07Nxxxx

Serial number(s): A3GKxxxx


*** Please use Hitachi APPROVED protective packaging to ship your drive (s).
Kindly note that drive (s) returned without Hitachi approved packaging will be
rejected and warranty voided. ***

*** Please visit http://www.hitachigst.com/warranty/jsp/arma25h.jsp, for
Hitachi' packaging requirements ***

Please verify your part number, and serial number. If you have any
questions, please contact the technical support center at:
00801651647, 65.6840.9595 or email to

Please be aware that you may experience a delay in receiving your
replacement disk drive based on stock availability.

You must write your RMA number on the outside of your package
when returning to Hitachi. Please label your box as follows:

----------------------------------------------------------------------------
(Return address)
chen da

No.xxx, Jhongjheng Rd., Miaol
Miaoli City
Taiwan
36052

RMA #6292xxxx End User Warranty

(Ship to address)

Taiwan Logistics Center
C/O UPS SCS (TAIWAN) CO., Ltd
No 179-14, 18 Neighborhood,Lu Ju Vi
Taiwan-Lu Ju Hsiang, Taoyuan 338,
TAIWAN

Contact numbers 88637322xxx, 0911148xxx
----------------------------------------------------------------------------

Please note:

· We must receive your drive within 30 days of RMA issue, or your RMA will
be canceled.

· DO NOT send the drive in its external casing, or with any type of
adapter, cable or converter. Hitachi is only responsible for returning the
drive itself through the hard drive warranty.

· Each Hitachi Machine is manufactured from new parts, or new and used parts.
In some cases, the Machine may not be new and may have been previously
installed. Regardless of the Machine's production status, Hitachi's appropriate
warranty terms apply.

· Ship via certified mail or with a carrier that provides a tracking
number.


請問上述內容是如何(硬碟寄出後4天才收到),
另外硬碟寄出時,我並無在在包裹中附上印好的個人資料,也沒寫RMA,
不知後續還需要做什麼處理嗎....謝謝!!