最近天災,人禍頻傳
www.absound.ca 沉重宣怖.......我不玩了??
有在absound 買過東西的(包括偶)....小心囉....
偶英文太爛...有義工嗎???加西莫多..泥睡了ㄇ??
這事還上溫哥華的報紙(最近溫哥華鬧公車罷駛)....
MAY 20, 2001
TO ALL OUR VALUED ON-LINE CUSTOMERS:
1. OUR INVESTIGATION CONTINUES WITH THE ASSISTANCE OF EXTERNAL CYBER CRIME EXPERTS.
2. WE HAVE ATTACHED OUR ORIGINAL MAY 18 PRESS RELEASE AND THE MAY 19 VANCOUVER NEWSPAPER ARTICLE FOR THOSE WHO HAVE NOT YET SEEN THEM.
3. IN ADDITION TO INVESTIGATING THE BREACH, WE ARE INVESTIGATING THE STATUS OF INDVIDUAL ORDERS. AS YOU CAN APPRECIATE THIS IS A VOLUMINOUS TASK. WE WILL NOT PROCESS ANY ORDERS WHICH WERE OPEN AT THE TIME OF THE SECURITY BREACH WITHOUT A CUSTOMER’S DIRECT CONFIRMATION. WE HAVE HAD A NUMBER OF E-MAILS REQUESTING US TO CONTINUE WITH AN ORDER AND WE HAVE HAD A NUMBER OF E-MAILS REQUESTING US TO CANCEL AN ORDER. WE WILL RESPECT ALL SUCH REQUESTS THAT INCLUDE CUSTOMER AND TRANSACTION IDENTIFICATION NUMBERS. WE WILL BE IN TOUCH WITH THOSE WHO HAVE MADE A REQUEST WITHOUT IDENTIFICATION NUMBERS TO CONFIRM THOSE NUMBERS. WE WILL EVENTUALLY BE IN INDIVIDUAL CONTACT WITH ALL CUSTOMERS WITH OUTSTANDING ORDERS. WHILE THIS WILL TAKE SOME TIME GIVEN THE SPECIFIC NATURE OF INDIVIDUAL ACCOUNTS, NO ORDERS WHICH WERE OPEN AT THE TIME OF THE SECURITY BREACH WILL BE PROCESSED WITHOUT THE CUSTOMER’S DIRECT CONFIRMATION. WHILE WE UNDERSTAND THAT THIS MAY BE AN INCONVENIENCE TO SOME CUSTOMERS, WE TRUST THAT IT WILL PARTLY ALLEVIATE THE ANXIETY OF MANY WHO HAVE WRITTEN TO US.
4. WE ARE ENDEAVOURING TO IDENTIFY AND CONTACT ALL AFFECTED CREDIT CARD HOLDERS. GIVEN THE TIME THIS MAY TAKE, WE RECOMMEND AS A PRECAUTIONARY MEASURE THAT ALL A&B CUSTOMERS WHO ORDERED ONLINE IN THE LAST NINE MONTHS CONTACT THEIR CREDIT CARD ISSUER AND INFORM THEM OF THIS INCIDENT.
5. WE WILL NOT BE RE-OPENING OUR WEB SITE UNTIL WE HAVE SATISFACTORILY COMPELETED OUR INVESTIGATION AND IMPLEMENTED ANY ADDED SECURITY MEASURES THAT MAY BE RECOMMENDED BY OUR CYBER CRIME EXPERTS.
6. WE SINCERELY APPRECIATE THE INCONVENIENCE AND ANXIETY THIS HAS CAUSED MANY OF OUR ON-LINE CUSTOMERS. WE UNDERSTAND THAT WE HAVE TO RE-EARN THE TRUST OF MANY OF YOU AND MAY LOSE SOME OF YOU AS CUSTOMERS BECAUSE OF THIS INCIDENT. WHILE WE ARE VIGOURSLY PURSUING THIS INVESTIGATION, WE UNDERSTAND THAT IT IS LIKELY, DESPITE OUR BEST EFFORTS, THAT WE CAN NOT DO ENOUGH FAST ENOUGH FOR SOME OF YOU. ON THE OTHER HAND, WE SINCERELY APPRECIATE THE MANY SUPPORTIVE, SYMPATHETIC AND ENCOURAGING E-MAILS WE HAVE RECEIVED. CYBER CRIME IS NOT FUN AND GAMES. IT IS SERIOUS CRIMINAL ACTIVITY WHICH HARMS CUSTOMERS, BUSINESSES, AND THE ONE THING BUSINESSES VALUE THE MOST: THEIR RELATIONSHIP WITH THEIR CUSTOMERS.