已寫過了 這是第一次回應
Dear Lei,
Thank You for your inquiry. Normal delivery for International order is 1 to 2 weeks. You should be receiving your order soon.
Thank You
Tower Records
Customer Service
Adriana
-----Original Message-----
From: leihsu [mailto:
[email protected]]
Sent: Wednesday, April 03, 2002 6:31 AM
To:
Subject: where is my order
Hello
My Order Number: 3093631
Nomaliy I'll get in 10 days
But this time
So far I still haven't receive this package
I'm very afraid it lost
Can you tracking where is my package
and tell me
Thank you very much
have a nice day
Leihsu
這是第二次
Dear Lei,
Thank you for writing. We are showing that your order WEB-3093631 was shipped out
to you on 3/22/02 by way of US Air Mail.
Any items sent as second shipments from the same warehouse will be sent via the US Air Mail, you will not be charged any additional shipping fees. US Air Mail deliveries cannot be tracked.
Your package was shipped to:
lei hsu
2Fl.,No. 5,Lane 21, Sanmin Rd.
Shindian City, Taipei, 231
TAIWAN
Is this shipping address correct?
We must give the postal service 45 days to deliver before we can claim a package as lost, since we are unable to track the package. If you have not received delivery of your package we ask you to contact the local post office and customs office at the ship to zip code to ask if they are holding any "unclaimed" packages for you.
We do know that the post office and especially the customs office can hold packages for various reasons and sometimes neglect to notify the customer.
If you have not received delivery of your package by 5/6/02 and the post office or customs office is not holding the package for you, please do notify us immediately. We will then be able to take further action by replacing your package for you and having it shipped via Fed Ex to ensure delivery.
Federal Express International service is the fastest and most efficient available shipping method:
http://www.towerrecords.com/help/intl_help.asp
You can contact us directly by calling 1-800-275-8693 (916-373-3083 International) M-F 6am-6pm PST.
Thank you.
Ben
Tower.com
Customer Care
http://www.towerrecords.com/help/index.asp