日前我請amazon補寄一份沒收到的包裹給我下面是他們給我的一封信的內容,可否請英文好的大大幫我看一下,我是否要再做什麼動作(回信…),他們是否已會補寄給我,我要注意那些事情呢????
Thank you for writing to Amazon.com to bring this to our attention.
After looking into your order, I have concluded that something must
have gone wrong during shipping; the package should have reached
you by now.
Therefore, I have created a replacement order #001-2277238-4843453 for
the same items, to be sent to the same shipping address. We will send
it as soon as possible via expedited international shipping at no
additional charge.
If the original package should arrive before the replacement, you may
cancel your replacement order online if it has not yet been shipped.
Click the "Your Account" link at the top of our web site, or go to:
http://www.amazon.com/your-account
However, if the original package should arrive afterwards or the
replacement has already been shipped, please contact us so we can
determine how best to proceed.
We apologize for any inconvenience this may have caused you. Please
know that we appreciate your business, and look forward to seeing you
again soon at Amazon.com.
Best wishes for the holidays,
麻煩大大們