Greetings from Amazon.com.
來自亞馬遜.com的信

I have researched your order and see that it was shipped on November
08, 2002. We were able to ship your package in advance of the date
estimated on our web site, so we expect your order will arrive within
13 to 21 business days of the ship date. However, if you do not
receive it by estimated delivery date December 05, 2002.
我查詢了一下您的訂單並且得知訂單已在11/8寄出了．
我們可能提早寄出您的包裹，所以預估包裹抵達所花費的時間約為13~21天．
但是您似乎到12/5為止，仍未收到您的包裹．

We would like to ask that you wait until close of business on
December 16, 2002 for it to arrive.
我們希望您能再等待一段時日，直到12/16再說．

Please note that Deutsche Post carries shipments to the destination
country, but the final delivery is handled by your local postal
service. Therefore, you may want to check with your local post
office. Please note, however, that these shipments do not have
tracking numbers.
包裹主要是由德國郵局專門送到各國．但是最後的運送工作是由當地的郵局來負責．
因此，也許您可以向當地郵局(對我們來講,指台灣的郵局)詢問．
必須知道一點，這些郵包是沒有追蹤號碼的．

If your package does not arrive by the above date, please contact us
again to verify your shipping address so we can investigate and take
the appropriate action.
如果您的包裹在預定時間內尚未抵達，請再通知我們一次．
並且確認您的地址，好讓我們可以深入了解並作進一步的行動．

You can always check the status of this and any other order you've
placed with us by clicking the Your Account link at the top of most
pages of our store, or by visiting this page:
您可以在任何時候檢查您在本網站所訂購的所有訂單的狀態，
只要進入您在本網站的帳戶即可(在網頁的上方)
http://www.amazon.com/your-account

Again, I apologize for the delay, and hope that your order arrives
soon. Thank you for shopping at Amazon.com.
我們再次為郵包延遲說聲抱歉，並希望您的包裹能早日到達．
謝謝您在亞馬遜.com消費

Best regards,
最誠切的關心

PS:
這樣...可以嗎?