Richard兄

我是新手

英文也不太好

你可以試試看以下:

Dear Amazon Staff,

I ordred the DVD [這裡請打訂的DVD的英文片名] on [訂的日期]. According to you record, DVD for order number [訂單號碼] shipped out on [amazon寄出的日期]. However, I have not receive the DVD. Please check and verify the status of the order. Thank You