PCDVD數位科技討論區 - 瀏覽單個文章 - 在Amazon買capser寬螢幕版的,卻寄全螢幕版的

引用:

Originally posted by scouter
用破英文寫作文後,得到Amazon以下的回覆:
Greetings from Amazon.com.

First, please allow me to apologize for the problem you experienced with your shipment. We have some news concerning item "Casper - Special Edition (Widescreen)."

I am sorry to report that there was an error in our catalog regarding this title. We will investigate and remedy the situation with the item, however I cannot guarantee when the error may be fixed.

Therefore, I have requested a refund for the item, including associated shipping costs. This refund should go through within the next few days and will appear as a credit of $17.48 on your next credit card billing statement.

As the cost of return shipping is prohibitively expensive in this case, you do not need to return the original item.

Again, please accept our sincere apologies for this inconvenience.
We value your business and hope that you will continue to consider Amazon.com for your online shopping needs.

Best regards,

Amazon.com
Customer Service
Earth's biggest selection
http:://www.amazon.com

由回信的內容看來,應該不少人都會發生此現象,
而且我賺到一片全螢幕版的Casper,
以及STL的價差,
看來有空的時候,再訂Casper寬螢幕版的,
Amazon的服務果然是世界級的 ,
只不過收到那麼多STL,回應的人卻那麼少,
難道大家都潛水去了嗎?

我大概今晚8點寫了封email過去,想不到晚上9點就馬上有回應,新片子已安排
國際快捷準備寄出,效率真是快,沒有枉費我這麼支持它.
不過我壓根沒想到要退費,但是我還是擔心他們又寄錯片子,因為剛上網一查,
怎麼又是全螢幕版,所以我又去函再度提醒他們先確認好片子再寄,希望別再出錯了.