amazon的服務你是可以放心的啦?!現在問題是你的片子所謂�***是怎樣的壞法?!如果是寄來的片子破碎,外殼破損...這些都很簡單阿!但是如果只是你覺得選錯片了,買了不喜歡的片子(包括對品質製作上的不滿意 ),雖然在美國好像也有7天試用期的觀念(就是說你買了東西不滿意7天內可退貨,但東西必須是完整的!)但是你要怎麼跟amazon寫信這就看你自己的英文表達能力跟溝通技巧囉(也可以請板上朋友幫忙打英文信 啦,如果有人樂意的話...自認英文很爛,不敢說幫忙!)

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Ck Lin

一張是有爆音!後面整個畫面變黑白的
很像有時用燒錄機燒壞的感覺!另一張則還沒看完
我是很想換新的就好!不過我覺得如果寄來還是一樣我就昏倒了!乾脆直接換別張或退錢
我的英文的確很爛!不知哪位朋友能夠幫幫我呢?
謝謝了

唉~~~~~~~~世態炎涼~~~~~~~~~~~~~~~~~~~~~~~~~~~
沒人願意幫幫我~
算了!有哪位可以告訴我該怎麼做嗎?
{不用幫我寫了,只教我怎麼做行嗎?}
謝了
唉

嘿...別那麼酸嗎!!自己到網站上看(return center)或寫封信給他們,他們會告訴你該怎麼辦的啦!而且回信很快!!前天我一個月前在dvd planet訂的片子他無聲無息就給我寄來了(跟半個月前在amazon訂的一起到!)我只好把amazon重複的三張片退掉(因為dvd planet一定會很久!)我今天就把這三張寄回去給他了!!

以下是他給我的回信!給你參考一下!!
Thanks for writing to us at Amazon.com. Returns are easy, and for
most returns there's no need to contact us--just visit our online
Returns Center for a shipping label and packing instructions:
http://www.amazon.com/returns/

Within 30 days of receiving your shipment (including gifts) you may
return the following items for a full refund (we'll even refund the
original and return shipping costs if the return is a result of our
error):

- any book in original condition (or any book we recommended and you
didn't enjoy)
- any unopened DVD, VHS, CD, LP, cassette, video game, or software
- any downloadable software product
- any other item in new condition, with original packaging and
accessories

We are currently unable to accept returns of e-books and gas-powered
items. To return a gas-powered item, please contact the manufacturer
directly.

Please note that we can process returns and refunds only for items
purchased from Amazon.com. We cannot exchange items unless they are
defective or damaged.

If you are sending your return from outside the U.S., please use an
economical air mail method for shipping the order back to us.

Unfortunately, we will not be able to pay for return shipping in this case.

Please contact us if you have any further questions--we are always
happy to assist you. Thanks for shopping at Amazon.com!


Best regards,

Joseph M. http://www.amazon.com
Need an instant gift? Send an Amazon.com gift certificate via e-mail: http://www.amazon.com/gift-certificates
==============================


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Ck Lin

[這篇文章曾被 Ck Lin 重新修正編輯過 (時間 03-15-2001).]

謝了!
ck兄~請問我現在先寫信告訴他們!
然後直接寄回去就行了嗎?謝謝?
{好像必須要用原來的包裝!}我兩張是兩個訂單的
不是同一單裡的!一起寄可以嗎?
必須附什麼資料嗎?

非常謝謝

to:電蚊香
amazon的退貨規則我是不太清楚,沒退過它們的東西
,一般來說如果網購買東西要退的話,它們會給你退貨地址及注意事項(package title....),包在一起退回去應該是可以的,但是最主要還是要靠amazon給你的退貨細則



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I Weared The Crown.
Laugh Loudly In The Street.
I`m King Of The Freak-World.

看看檢查一下你的帳單的背面(沒有帳單?不會吧!)
上面有退貨的規定事項...
還可以寫下退貨的理由...
連原包裝附上寄回上面所寫的地址即可!

謝謝幾位!
我昨天寫信告訴他們!他們已經要再幫我用快遞再寄了
可是我不想要了!因為我想再來還是一樣會有問題的!
哪有可能好的公司,剛好買他們的兩張DVD都有問題呢?
請問我要怎麼跟amazon講呢?他們可以讓我換片
或是不用再寄了!把錢退還我!

謝謝

直接寄回去就好了
不過要自己付運費
如果是有損毀的運費也會退