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*停權中*
加入日期: May 2013
文章: 164
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[哭哭] 官網買的激戰2不能玩
三天前在激戰2的美國官網刷卡買了遊戲
結果今天寄信給我跟我說因為他們的 Seller cannot invoice VAT since seller is not registered in Buyer's country. 所以我被封號了  |
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2015-02-18, 02:34 PM
#1
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Amateur Member
 加入日期: May 2005
文章: 32
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當初買也是刷卡沒這問題，建議你到巴哈gw2版上問
記得有個很熱心的網友，幫不少人向官方反應過各種問題 |
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2015-02-19, 01:08 PM
#2
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*停權中*
加入日期: May 2013
文章: 164
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官方來信是這樣
We have cancelled your order and refunded you the full amount. 從登入時出現的錯誤碼 我有問到應該是金額沒有支付成功的原因 可是銀行跟我說錢有匯出去 我用同一張信用卡買STEAM買AMAZON都沒問題呀... |
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2015-02-19, 01:26 PM
#3
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*停權中*
加入日期: May 2013
文章: 164
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剛剛得到官方的回信
=============================================== Looking at your account, I see that our payment processor found your purchase of Guild Wars 2 met certain criteria indicative of a fraudulent purchase attempt. As a result, our payment processor preemptively refunded the purchase of the serial code and returned the funds to the cardholder. Also as a result, the serial code was disabled and the account was permanently closed. The account will remain closed and is not eligible to be reopened for any reason under any circumstances. There is no further assistance we can provide for this issue. Further replies may not receive a response. =============================================== 可是我的銀行跟我說有扣款 也支付了 我是在官網上買的 不知道是哪個環節出問題 |
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2015-02-20, 11:36 AM
#4
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